Contact details

International Phone:+61 2 9999 4336

Within Australia: (02) 9999 4336

Office hours

Monday – Friday: 9.00am to 5.00pm
(Sydney time: GMT +10.00)

Who will be helping you?

Jane Guthrie

Jane GuthrieJane's interest in travel began at an early age with a student exchange to France when she was 16. This experience influenced her future career in the travel industry which has spanned more than 20yrs. She is a local of Sydney and has travelled extensively throughout Australia and New Zealand.

Her role as Product Director for Travelmall is to review hotels, tours and attractions which she writes about in her Jane Recommends section.

Jane has specialist knowledge of Australia and New Zealand but her years in the industry have also taken her to Europe, Asia, Africa, North & South America, Canada, the Middle East and Pacific.

Brooke White

Brooke WhiteBrooke, one of our leading consultants joined the Travel Mall in 1996. She has travelled throughout Australia and New Zealand and is very experienced in planning holidays from outback adventures, island getaways or deluxe city breaks.

Having assisted many repeat clients over the years who are now great friends, Brooke has recommended here some of her favourite places from Top End in the Northern Territory to the hidden beaches on north coast of New South Wales which are now a favourite of theirs too.

If you need any assistance in a true outback adventure beyond the black stump, or a beachside holiday, please feel free to contact me on the following link and I shall be delighted to help make your Australian holiday one to cherish.

Brooke's Recommendations

Danielle Buerckner

Danielle BuercknerDanielle Buerckner joined the travelmall a decade ago and has assisted in providing applaudable lifelong memories for clients worldwide. Her extensive knowledge & passion of Australian & New Zealand destinations, ensures she will be able to assist in building a much treasured experience to suit your individual requirements.

Whether it be that special romantic weekend away, a much needed short break or the trip of a lifetime, Danielle looks forward to providing her first hand knowledge and expert advise for your upcoming adventure.

Danielle's Recommendations

Louise Preston

LouiseLouise joined Travelmall in 1999, a native of Sydney, she has travelled extensively throughout Australia and South East Asia listing Port Douglas and the Daintree as one of her favourites.

Motherhood has curtailed some of her travelling but now she is an expert on travelling with kids.

Roger Robinson

Roger RobinsonRoger Robinson, Managing Director. A native of Chichester in West Sussex U.K, Roger spent his early years as a trainee chartered accountant in the City of London. This background convinced him that travelling the world would be more fun. He then embarked on several years travelling to Africa, South East Asia and South America.

After falling in love with Australia he emigrated in 1983 and founded Flight Deck (Aust) P/L travel agency in Sydney. Flight Deck specialises in global as well as Australian travel.In 1995, Roger in partnership with other investors launched Travelmall on the Internet with the aim of sharing his knowledge and experiences with fellow travellers.

Custom Itineraries

If you would like a quote on a tailor made itinerary to suit your interests and budget please use our Itinerary Planning Service

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Welcome to Travelmall
Australia New Zealand

We have specialised for over 12 years in tailor made holidays within Australia and New Zealand.Our offices are in Sydney and all of our staff have travelled extensively throughout both countries.

Our consultants will recommend the best experiences for you and your family. Australia and New Zealand are consistently rated in the Top 3 most popular countries to visit by the readers of Conde Naste.

Choose from scenery and wildlife, family travel, luxury itineraries, rail and self drives, outback adventures, food and wine retreats, weddings and honeymoons.

Please complete the following form to start planning your Australia New Zealand trip. Please also check our FAQs. If your enquiry concerns availability and rates on specific dates for a specific hotel please check the "Find Rates" on the individual hotel information page.

Comments from our Clients

I would like to commend you and your team member Danielle Buerckner.

Twelve months ago we booked a tour to the NT with Flight Centre. Six weeks prior to our departure the tour was cancelled and we were left without a holiday. I searched the internet and came upon your accommodation site along with many others. I sent an initial request to a number of providers. I ended up choosing to deal with Travelmall not only for cost but by the tone of the reply. Danielle answered my request.

Every question I had was replied to within 24 hours. Danielle also included other information for my consideration. We had special needs due to the age and health of my husband. Danielle was very sensitive to our needs and searched out tours that would be suitable for us. Every detail had been taken care of. Any change was dealt with swiftly.

I was a little anxious never having used the internet for everything but after my experience with Danielle, I certainly have more confidence. I cannot commend Danielle highly enough.

Already we have told many others about our experience with her and we will continue to do so.

Her expertise certainly made our holiday trouble free. We could relax and just enjoy every minute. Everywhere that Danielle had booked for us knew we were coming and welcomed us.

If you have a staff recognition award system, I would like Danielle to be recognised. Thank you again for the service you provide. I would certainly look to travelmall first in the future.

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