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Driving regulations
- Minimum rental age: 21 years - Exception: car groups F and T: 25
years
- Young driver surcharge: 21-24 years - A$16.50 (Inc GST) per day,
maximum fee: A$115.50 (Inc GST) per rental (7days). Please note all
fees are subject to change.
- Renters must present a valid overseas driver's license which has
been held for at least one year. Drivers must present either:
A foreign driver’s licence in English;
A foreign driver's licence in a language other than English accompanied
by a certified English translation of the licence or a current International
Drivers Permit.
- Additional Authorised driver: free of charge, minimum rental age
and other requirements (including young driver surcharge) will be
the same as for the renter. Additional authorised drivers must be
registered on an Additional Drivers Application which forms part of
the Rental Agreement.
Deposits
All rentals are subject to a deposit to cover additional costs such
as Optional Renter Protection Services and fuel. Hertz accepts all major
credit cards. Third party credit cards are not acceptable.
The credit card presented must be in the name of the authorized renter.
If the authorized renter does not hold a card acceptable to Hertz, please
refer to the deposit rule on cash.
Deposit rule
If the authorised renter does not hold a card acceptable to Hertz, and
is presenting an Inclusive Tour Voucher (ITV), the customer will be
required to leave a minimum deposit of A$200 cash (A$ Travelers Cheques
acceptable). Cash deposits are only acceptable on car groups A,B,H,C,D
and E.
Rental Period
- Minimum rental period for all car groups from Metropolitan locations
is 24 hours.
- Minimum rental period on all 4WD vehicles and Remote Cars is 2 days.
- For minimum One Way Rental Period refer to rules for one way rentals/fees.
- One rental day consists of 24 consecutive hours. When returning
the vehicle Hertz allows a grace period of 59 minutes after which
the clients will be liable for late return charges.
Extension of rental
- If client, at the commencement of his or her rental, requests to
rent for a period longer than the number of days reserved, that extension
may be granted if the person qualifies for it.
- Additional days will be charged direct to the renter at the local
Hertz "Extra Days" rate applicable at time of rental.
- Please note that one rental day equals 24 hours commencing on each
day at the same time as the rental began, as shown on the Rental Agreement.
- When returning the vehicle Hertz allows a grace period of 59 minutes
after which the clients will be liable for late return charges:
1 hour late - one half of the "extra days" rate will apply.
2 hours late - one full day "extra days" rate will apply.
Extra hours/days are charged at locally applicable rates. Any additional
options (i.e: AER, PAI, PEC etc) purchased at the commencement of
rental are due in full for each full or partial rental day.
Driving restrictions When taking the vehicle into
the following areas, Collision Damage Waiver is negated.
- Tasmania (unless hired from a location on Tasmania)
- Alpine Resorts (Hertz offers "SNO" option which validates
CDW in Alpine Resorts.
- Unsealed roads (excluding 4WD’s) except roads under repair
and direct access roads to National Parks and accommodation places.
Driving is not permitted and will invalidate the cover provided by
Collision Damage waiver (CDW) and thus renders the renter liable for
all repair costs.
- 4WD vehicles may be taken on unsealed roads, but can only be driven
on recognised roads. Off road driving is not permitted and will invalidate
the cover provided by Collision Damage Waiver (CDW) and thus renders
the renter liable for all repair costs.
Any beach or otherwise in or exposed to salt water
CDW is also negated for the Following:
- Group A class cars collected from any participating location are
not allowed to be taken into Western Australia or the Northern Territory.
- 4WD Group R & V may not be driven into Jim Jim Falls or Twin
Falls in the Northern Territory. In Western Australia Group V vehicles
may not be driven on the Gibb River Road, the Tunnel Creek Road, the
Windjana Gorge Road, the Cape Leveque Road or to the Bungle Bungles.
Driving those vehicles into these regions will invalidate the cover
provided by Collision Damage Waiver (CDW) and thus renders the renter
liable for all repair costs.
- Fraser Island: Only 4WD vehicles are allowed to enter Fraser Island.
Accident Damages
Hertz Tour Rates in Australia include Collision Damage Waiver (CDW)
as long as the renter complies with the rental terms and conditions
which provides cover for accident damages to the Hertz vehicle and/or
Third Party Property.
In the event of accident damage, an Accident Damages Excess (ADE) will
apply. This is the amount the renter contributes towards the loss or
damage.
For all 4WD rentals and car rentals originating from Remote and 4WD
locations, an ADDITIONAL excess applies for Single Vehicle Accident
(SVA) damage.
'Single Vehicle Accident' damage means any accident, in which the vehicle
is involved, which does not involve the vehicle colliding with another
moving vehicle, including but not limited to rollovers, collisions with
animals, and reversing into stationary objects.
Accident Excess Reduction (AER): at selected locations the renter has
the option to reduce the ADE and waive the SVA excess by purchasing
AER.
Renter Protection Package (PKG): combines AER with the benefits of Personal
Accident Insurance (PAI) Personal Effects Cover (PEC) and 100% Tyre
and Windscreen Damage Buyout J & W). PKG is capped at 14 days for
each 30 days of rental, excluding remote regions.
Premium Protection Package (PPKG): combines AER with the benefits of
Personal Accident Insurance (PAI) Personal Effects Cover (PEC) and Tyre
and Windscreen buyout (T & W buyout) is available only on car rentals
and at select Metro and Remote locations). This option also reduces
the Single Vehicle Accident Excess where applicable.
Note: Tyre & Windscreen Damage buyout not available separately.
For complete details of the PAI, PEC and T&W policies, 'Are You
Protected?' brochures are available at participating Hertz rental locations.
"SNO" Option which validates CDW in Alpine Resorts must be
purchased at an additional charge of A$22.00 inc GST per rental day
for cars (Groups D, E and F) being driven into Alpine Resorts.
Third Party Property and injury insurance cover
Third Party Property Liability Insurance is automatically covered under
a third party property damage Master Policy executed by Hertz and is
subject to the renter complying with all Terms and Conditions of the
rental and payment of the Accident Damages Excess. Third Party Liability
cover for personal injury is governed by separate Government legislation
in each Australian State and Territory. The right to claim may be limited
by the legislation and excesses may apply.
There are many factors relevant to a determination of which third party
liability cover for personal injury will apply in the event of an accident,
such as the state or territory in which a vehicle is registered, the
state or territory in which the accident occurs and the state or territory
in which another driver or injured person resides.
Should an accident
in which a person is injured occur, the renter should contact the police,
Hertz and the insurer of the state or territory in which the hired vehicle
is registered.
This summary of the cover available throughout Australia is meant as
a guide only and no warranty of accuracy or reliability is given or
responsibility accepted by Hertz for the information contained below.
In the event of an accident, the renter should make independent enquiries
of the relevant insurer of the vehicle.
Queensland:
Injured person or the dependents of a deceased
person can bring claim for damages against a negligent party.
New South Wales:
Compensation is available for persons injured or killed by the negligence
of a motor vehicle driver. At fault drivers are not covered.
Western Australia:
Damages may be claimed by persons
injured or by the relatives of a person killed by the negligence of
a motor vehicle driver.
South Australia:
Damages may be claimed by persons
injured or by the relatives of a person killed by the negligence of
a motor vehicle driver.
Victoria:
Combination of no fault and negligence indemnity.
Statutory benefits in the nature of weekly payments during incapacity
for work, impairment benefit annuities, medical and like expenses and
death benefits may be available regardless of the question of fault.
In addition, damages may be claimed by persons seriously injured or
killed by the negligence of a motor vehicle driver.
Tasmania:
Combination of no fault and negligence indemnity.
No fault medical benefits, death benefits, disability benefits and disability
allowances may be claimable. Injured persons or dependents of deceased
persons can also bring claims for damages against negligent parties.
Northern Territory:
Claims for damages may be brought
by persons injured by the negligence of a motor vehicle driver or by the
dependents of a deceased person, Entitlement to no fault statutory benefits
restricted to residents of Northern Territory. Non residents may apply
to the Board of the Territory Insurance Office to be treated as a resident.
Australian Capital Territory:
Injured persons or the
dependents of deceased persons can bring claim for damages against a
negligent party.
As specific compensation figures vary so widely depending on the circumstances
of individual claims they cannot be quoted.
Standard Terms and Conditions
All rentals will be subject to Hertz standard Rental Terms and Conditions.
Renters must execute and accept these terms and conditions (in the form
prevailing at the time of rental) when they collect vehicles.
Refunds
No refunds will be issued on any unused portion of the inclusive tour
voucher.
No Shows
Where a client does not pick up his rental vehicle at the date and time
confirmed on the reservation, Hertz reserves the right to charge a No
Show fee equal to the cost for one rental day as per the reservation.
Metropolitan Locations
Adelaide ,Braybrook, Brisbane, Bundaberg, Cairns, Canberra, Coolangatta, Essendon,
Fremantle, Geelong, Gladstone, Hervey Bay, Mackay, Maroochydore, Melbourne,
Rockhampton, Surfers Paradise, Sydney, Townsville, Werribee, Whitsundays
(Airlie Beach), Whitsundays (Proserpine), Burnie, Devonport, Hobart, Launceston,
Wynyard
Remote Locations
Alice Springs
Ayers Rock
Darwin
Katherine
Broome
Kununurra
Karratha
Port Headland
4WD Locations
Klemzig
Alice Springs
Ayers Rock
Braybrook
Boondall
Broome
Cairns
Darwin
Kununurra
Werribee
Welshpool
Botany
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